Terms and Policies

As an Argen customer, you agree to adhere to the terms, policies and warranties listed below.

Skillbond Refund Policy


We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided the following conditions are satisfied.

  • We are notified within 5 working days that you wish to return the goods for refund.
  • That they are in there original saleable condition, and with original packaging
  • Refunds can only be made to the original card of purchase.

Exceptions to this policy

  • Where goods arrive damaged we MUST be informed with 24 hours so we are able to make a claim on the carrier.
  • ALL external packaging MUST be retained for inspection if required.
  • Goods must be signed for as ”Damaged on arrival”
  • If any of the above are not satisfied we reserve the right to refuse a refund or to make a 30% deduction of the original selling price from the refund.
  • Where goods have been special bought for you, we reserve the right to refuse a refund.
  • If goods are not returned in a saleable condition we retain the right to refuse a refund, or to make a 30% deduction of the original selling price from the refund.